About OPay Nigeria
OPay is a leading financial technology company in Nigeria, offering seamless mobile-based payment solutions alongside essential services like transportation, food and grocery delivery, and bill payments. With millions of active users, OPay continues to redefine digital finance in Africa, providing fast, secure, and convenient transactions for individuals and businesses alike.
Beyond its fintech solutions, OPay operates with a strong corporate presence, boasting offices in Lagos, Abuja, and Port Harcourt. With over 1,000 employees and 31 resident partners, the company is committed to delivering innovative financial solutions while upholding integrity and excellence in service delivery.
If you’re looking to build a career with a rapidly growing fintech firm, here’s an exciting opportunity to join OPay Nigeria as a Card Operations Manager.
Job Title: Card Operations Manager
Employment Type: Full-Time
Location: Lagos, Nigeria
Minimum Qualification: BA/BSc/HND
Job Overview
OPay is looking for an experienced and detail-oriented Card Operations Manager to oversee the end-to-end management of its card services. The ideal candidate should have a strong grasp of card processing, vendor management, and team supervision. This role demands exceptional organizational skills, problem-solving abilities, and a results-driven mindset.
Key Responsibilities
1. Card File & Processing Management
- Supervise the generation and upload of card files to Interswitch.
- Monitor and track online card file updates in collaboration with Interswitch.
- Maintain accurate records and oversee card personalization updates with third-party vendors.
2. Team Leadership & Supervision
- Manage a telesales team, ensuring smooth customer engagement and sales operations.
- Oversee the Card Logistics team responsible for distributing OPay cards to agents and consumers.
- Supervise monthly payroll processing, ensuring timely submission for approvals.
3. Vendor & Partner Relationship Management
- Establish and maintain strong partnerships with card personalization companies and logistics providers.
- Collaborate closely with the Interswitch Card Operations Team.
- Strengthen relationships with the Verve Card Business Team and other key industry players.
4. Inventory & Audit Control
- Conduct monthly card inventory audits with card personalization firms.
- Perform routine site visits to production plants for physical stock verification.
5. Operational Process Optimization
- Enhance operational efficiency and compliance within card processing workflows.
- Identify and implement process improvements to streamline operations.
6. Performance Reporting
- Generate and present regular reports on card operations, performance metrics, and key trends.
Qualifications & Requirements
- A Bachelor’s degree in Business Administration, Finance, or a related field.
- 3–5 years of relevant experience in card operations, preferably in the fintech or banking industry.
- Deep understanding of card processing and payment systems (e.g., Interswitch, Verve).
- Strong vendor management and relationship-building skills.
- Excellent leadership and team management capabilities.
- Analytical mindset with strong problem-solving abilities.
- Proficiency in Microsoft Office Suite (Excel, Word, PowerPoint).
- Exceptional attention to detail and organizational skills.
- Prior experience in logistics management is an added advantage.
Why Join OPay?
- Be part of a fast-growing fintech company revolutionizing digital payments in Africa.
- Competitive salary and career growth opportunities.
- Work in a dynamic and innovative environment.
- Gain hands-on experience in financial technology and digital banking.
How to Apply
Interested and qualified candidates should submit their applications via the link below:
Application Deadline: March 30, 2025
Don’t miss this chance to advance your career in fintech! Apply today and become part of OPay’s mission to transform financial services across Africa.
